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Crystal ball gazing

It's that time of year... not the most original of openers at, well, this time of year, but we have a favour to ask of you.



We've been sending out a set of eight questions to people in the print industry on their hopes and fears for 2008, and it seems appropriate to open the field up to general debate.

 

Me? I have a few expectations for 2008. I think most agree that the environment will continue to enjoy its high profile and that the issue of training will grow in importance. But in terms of business? I'm looking for the next salesforce.com that enables local printers to deploy cross-media services: personalised urls, websites, email list management and so on.

 

And I'll tell you why. When you look at other industries, the focus is going to be local. 2007 was the year for building communities on the internet - Web 2.0 and all that. Next year I expect newspaper companies, mobile companies, internet companies, advertising companies, to be looking at how they can get at local audiences. Really local audiences, such as where's my nearest dry cleaners, where's the restaurant everyone's eating at these days? Lots of tiny markets, but when you add them up they really count. What everyone is calling the long tail. Still with me?

 

The UK print industry is largely a network of small companies, ideally positioned to go local - not go local; they are local - but they only do print. They need a set of third party services and expertise that they can hook into and take advantage of this trend in the same way salesforce.com revolutionised CRM.

 

But if you don't want to start a business with me - and I wouldn't blame you - at least add your voice to our 2008 predictions.

 

The more people we can get to answer this, the better picture we will have of the industry as a whole. So copy the questions below, hit "leave a comment", paste the questions and bang out your answers.



Keep an eye on printweek.com over the festive break to find out how your peers have answered and we'll round up the general consensus next year.


 

Eight questions for 2008:

1. What do you believe will be greatest opportunities for printers to grow their businesses in 2008?

 

2. What will be the greatest threat to your sector for 2008?

 

3. How can the industry raise its profile next year?

 

4. What do you believe is the most under-recognised aspect in printing that is likely to become more important in 2008?

 

5. What print sectors do you believe will experience the greatest innovation next year?

 

6. What should the print industry do for the print industry when it gets back to work after the holidays?

 

7. If the Government stepped in and did one thing to help the industry, what would you hope that would be?

 

8. What will you do differently in 2008?

Comments

 

Matthew Parker said:

1. What do you believe will be greatest opportunities for printers to grow their businesses in 2008?

- print has been commoditised so the greatest opportunities are for printers to find value added services that they can add to their basic offering.

2. What will be the greatest threat to your sector for 2008?

- lack of vision

3. How can the industry raise its profile next year?

- by stopping thinking about print and starting thinking about solutions

4. What do you believe is the most under-recognised aspect in printing that is likely to become more important in 2008?

- I hope people will stop thinking about price and start thinking about cost

5. What print sectors do you believe will experience the greatest innovation next year?

- print management (again) followed by the digital sector.  These sectors expand because they think differently.

6. What should the print industry do for the print industry when it gets back to work after the holidays?

- think about what its customers want

7. If the Government stepped in and did one thing to help the industry, what would you hope that would be?

- encourage print customers to grow so that they will need the print industry's services more

8. What will you do differently in 2008?

- let more companies know what Print & Procurement can achieve for them!

- sell smarter!

- learn to bake better bread!

Matthew Parker

www.printandprocurement.com

December 19, 2007 8:30 AM
 

Lucy Edwards said:

1. What do you believe will be greatest opportunities for printers to grow their businesses in 2008?

From an internal point of view, printers should aim for leaner and more efficient organisations. Investment in front-end technology and Six Sigma improvements will speed up manual processes and reduce wastage. In addition, printers can create new opportunities by strengthening their green credentials and CSR policies.

Externally, price will always be a driver if printers are to remain competitive. However, printers can add value by identifying and capitalising on opportunities to meet clients’ full communication needs – including digital, litho, targeting and campaign results analysis.

2. What will be the greatest threat to your sector for 2008?

Printers not investing enough in new technologies and moving their organisations forward. By not keeping up with the times, printers will fail to run cost-effective operations and start losing out to other media.

New Media should not be seen as a threat, but rather printers should work with other suppliers to deliver the integrated communication campaigns that brands now seek.

3. How can the industry raise its profile next year?

Howard Hunt sits within the Direct Marketing and Print industries and both need to raise their profile. The Direct Marketing industry needs to rid itself of the ‘junk mail’ image. That means more focus on customer data; ensuring it is up to date, clean and used correctly to deliver better targeted campaigns. In addition, the industry needs to get the message across that it is green by emphasising the use of sustainable materials.

The Print industry provides communications with customers and prospects which is equally valued and appreciated. In addition to communicating its green credentials, the industry would be wise to point out its contribution to UK industry as a major employer.

5. What print sectors do you believe will experience the greatest innovation next year?

It is more about attitude than sector. The printers that take investment seriously, that embrace the opportunities that exist alongside all other media, and that look forward to the future will be the ones to drive and experience innovation.

6. What should the print industry do for the print industry when it gets back to work after the holidays?

The BPIF has a key role to play in this. It should continue raising the industry’s profile and work towards making the entire print industry ethically sound.

7. If the Government stepped in and did one thing to help the industry, what would you hope that would be?

The Government should aim to better understand our industry and the part we play in the economy and in particular British manufacturing. It should take a more considered approach to the ‘opt in’ debate relating to direct mail and door drops.

8. What will you do differently in 2008?

We started implementing our three-year vision in 2006, so in 2008 we will continue our investment in new technologies, staff training, CSR policies, and innovation. All of which is aimed at providing our clients with services that will make a difference to their bottom line.

Lucy Edwards at Howard Hunt Group

www.howardhuntgroup.com

December 21, 2007 3:37 PM

About Matt Whipp

Editor, printweek.com,